What is Poulmart?
Poulmart is an online marketplace (shopping mall) which can be accessed using your computer or smartphone. You can access it via a browser like Chrome and entering www.poulmart.com in the address bar of the browser. If you are reading this page, that means you are already accessing Poulmart.
The idea of Poulmart is to create a platform that can be accessed anytime, anywhere in India to buy anything related to Poultry. The functioning of Poulmart is very much like Flipkart(TM) or Amazon(TM) or any other online marketplace.

Where is the shop located?
Poulmart is located…. at your home, in your pocket!
It is an online shopping mall that can be accessed using a browser on your computer from within the walls of your home. In fact, you can access it and buy anything even using your smartphone. Therefore we say,

Poulmart is a Shopping Mall in your Pocket!

Where is the company office?
Company office is located in Panchkula, Haryana. The address is:
414, Industrial Area, Phase 1, Panchkula, Haryana – 134109

What are the steps to buy online on Poulmart?
Buying on Poulmart is very easy. The first step is to register your company (or yourself) with Poulmart. This can be done easily and quickly by entering your details on the registration page. You can access the registration page by clicking on this link for registration. You will get an OTP on your mobile phone that you need to enter during the registration process. You will also need to confirm and verify your email address by clicking on the link in your email that you receive from us. Once you are registered, you can simply go and start buying online. Isn’t that simple? 🙂

What are the steps to sell on Poulmart?
Selling on Poulmart is as simple as 1-2-3. Register yourself using this link for registration. You will get an OTP on your mobile phone that you need to enter during the registration process. You will also need to confirm and verify your email address by clicking on the link in your email that you receive from us. Once registered, we need to setup your products for listing on our platform. You can do it yourself after you login. Or you can contact us and we can help setup your online store. Poulmart is very flexible in that regard.

How much fee do you charge for buying on Poulmart?
Poulmart does not charge anything to its buyers for making any purchases on our platform. On the other hand, we try to negotiate with our suppliers on behalf of our buyers to offer better prices of products listed on our Poulmart.

How much fee is charged by Poulmart to a supplier for listing their products?
Registration and listing of products is absolutely FREE on Poulmart. Sellers of poultry items do not pay anything for listing their products. We charge a very nominal commission on any successful order placed on Poulmart. This is because, we not only offer an additional channels for our supplier to increase their sales, we also promote their products regularly and make them available to the buyers across India which may be otherwise difficult for many small and medium businesses.

Do I have to provide any credit card, debit card, bank account details?
NO. Poulmart at no time, asks for your credit card, debit card, net banking or bank account details. Infact, we do not need or store your banking or other financial details ever on our website. Only when you buy any product and if you want to make payment by online methods, you can use our partner’s payment gateway where you can make such payments. We regularly accept payments made by check or transferred to our bank account within India. The details are sent to you when you place an order. Please contact us on our phone number or email id, should you have any questions or concerns regarding payments.

Is Cash on Delivery option available?
We currently do not offer Cash on Delivery.

Why payment for an order on Poulmart is to be made in advance?
Payment must be made in advance to our bank account before an order can be processed. Please note that this is not an advance payment to the supplier. The payment against an order is not transferred to the supplier before the order is shipped. The payment stays with us and is only transferred to the supplier after the successful dispatch and delivery of the order by the supplier. This is to ensure that items are shipped before the payment is made to supplier. This helps us avoid frauds when a supplier does not ship even after the payment is made. At the same time, it helps us provide a fair guarantee to the supplier that he or she will get the payment once the items have been shipped and delivered.

This way, we create a fair playing field for both buyer and suppliers.
Is my money safe with Poulmart?
Absolutely, Safe! We ensure that the supplier ships your items in the order before we transfer the money. Therefore, if there are any issues the order is/can not be shipped, we will refund the money to the buyer. This is our word.
Poulmart believes that the trust of our buyers and suppliers is supreme and there is no compromise on that. We have steps in place where we provide a fair deal to both buyers and suppliers because, at Poulmart, we know that trust is paramount when it comes to online shopping.
Why I have to make a payment to Vamcor Technologies Pvt Ltd, when I buy on Poulmart?
Poulmart is the name of the brand/platform owned by the company Vamcor Technologies Pvt. Ltd., and located at 414 Industrial Area, Phase 1, Panchkula, Haryana, India – 134109. The company is registered as Vamcor Technologies Pvt Ltd with Govt of India and is its registered and legal name. Therefore, when you buy on Poulmart, you make payments to the bank account of Vamcor Technologies.
Can someone see what I am doing on the website or view the information that I am entering on the website?
Please note that Poulmart website uses industry standard SSL certificate to encrypt all communication between your computer and Poulmart servers. It essentially means that it almost impossible to decrypt such communication. At least, Not in our lifetime!

What kind of personal information is stored on your website?
We do not store any financial or personal information of a user of our website accept information that is generally required or is mostly available publicly. We keep your mobile phone number, your email id, your or your company’s address (billing and shipping), and your GST Number. We do not require or store any other information about your company that can be used to compromise your or your company’s identity.

What are the ways I can contact you?
You can contact us on phone and email. The details are provided below:
Phone: +91 628 0156646
Email: info@poulmart.com
Office Address: Vamcor Technologies Pvt. Ltd., 414 Industrial Area, Phase 1, Panchkula, Haryana, India – 134109

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